MPF FAQ

1. What kind of document will be received from the trustee after enrolment?

The employer will enroll all eligible regular employees in a MPF Scheme within the first 60 days of employment. After enrolment, a 'Membership Certificate' indicating acceptance to the relevant MPF scheme will be received from the trustee within 30 days after the trustee processed the application.
If you have applied 'BCOM MPF IVRS and Internet Service', another notification will be received from us.

2. How do I know whether my employer has made contribution?

After payment of mandatory contribution to the trustee by the employer, employer should provide you a 'Monthly Pay Record' within 7 working days. Pay record should include your relevant income, the amount of contribution (both employer and employee) made to the scheme trustee, and the date of such payment.
You can also check the latest contribution record of your employer via our online iMPF system, IVRS (2835 7222) and enquiry hotline (22 699 699).

3. Can I make extra contribution?

Yes. It is called voluntary contribution. Bank of Communications Trustee Ltd. provides you Joyful Smart Personal Contribution, please call enquiry hotline at 2905 8779 / 2905 8756 for details.

4. What is an MPF Preserved Account?

An MPF Preserved Account is an account preserving your contribution made, and gain derived, from your previous employment(s) or self-employment(s). After a change of job or cessation of self-employment, you can open a preserved account with an MPF trustee you chose, so as to manage the benefit accrued in the previous scheme(s).

 

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